Privacy Policy

Last Updated: 12/16/2025

Luxelab LLC ("Luxe Lab," "we," "us," or "our") operates the website https://www.luxelabusa.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our role as a business-to-business contract manufacturer and service provider.This policy is written to meet enterprise procurement, legal, and compliance review standards, including applicable U.S. state privacy laws and international data protection frameworks.

1. Scope and Applicability

This Privacy Policy applies to information collected through the Site and related business communications. It does not govern information processed on behalf of our clients as a contract manufacturer or service provider, which is handled under separate contractual agreements.

2. Categories of Information Collected

a. Information You Provide

  • Full name
  • Business or organization name
  • Email address
  • Telephone number
  • Inquiry, project, or formulation details
  • Any other information voluntarily submitted in the course of business communications

b. Automatically Collected Information

  • IP address
  • Browser type and operating system
  • Device identifiers
  • Pages viewed, access times, and referring URLs

This information is collected through cookies, pixels, log files, or similar technologies.

3. Purpose of Processing

We process personal information strictly for legitimate business purposes, including:

  • Responding to inquiries and evaluating potential manufacturing, R&D, or compliance engagements
  • Communicating with clients, suppliers, and partners
  • Operating, maintaining, and improving the Site
  • Internal analytics, security monitoring, and fraud prevention
  • Compliance with legal, regulatory, and contractual obligations

We do not sell or rent personal information.

4. Legal Bases for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal bases:

  • Legitimate business interests
  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • Consent, where required

5. Cookies and Tracking Technologies

We use cookies and similar technologies to support:

  • Core website functionality
  • Performance measurement and analytics
  • Security and operational integrity

You may control cookie preferences through your browser settings. Disabling cookies may limit certain Site features.

6. Information Sharing and Disclosure

We disclose personal information only as necessary:

  • To vetted service providers supporting website hosting, analytics, communications, or IT infrastructure
  • To comply with applicable laws, regulations, subpoenas, or lawful requests
  • To protect the rights, property, or safety of Luxe Lab, our clients, or others

Service providers are contractually obligated to process data solely on our instructions and in accordance with applicable data protection standards.

7. Data Retention

Personal information is retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless extended retention is required by law or contract.

8. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. While we follow industry best practices, no system can be guaranteed to be completely secure.

9. Your Privacy Rights

a. U.S. State Privacy Rights (CPRA and Similar Laws)

Residents of certain U.S. states may have the right to:

  • Request access to personal information collected about them
  • Request correction or deletion of personal information
  • Opt out of certain data uses where applicable

We do not sell or share personal information for cross-context behavioral advertising.

b. GDPR Rights (EU/UK)

Where applicable, individuals may have the right to:

  • Access, rectify, or erase personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details below.

10. International Data Transfers

The Site is operated from the United States. Information may be transferred to and processed in the U.S. or other jurisdictions where our service providers are located. Appropriate safeguards are applied where required.

11. Children’s Data

The Site is intended solely for business users and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated policy.

13. Contact

For privacy-related inquiries or requests, contact:

Luxelab LLC
Email: alvin@luxelabusa.com
Website: https://www.luxelabusa.com